Crisp - boxd

Crisp is a customer messaging platform for managing conversations, contacts, operators, helpdesk content, campaigns, and workspace settings. crisp · 12 tools · no triggers

Connect it

run auth crisp
run auth crisp --scope team    # shared with the organization

Or from the Integrations page in the console. See Connections for personal versus shared, and who may remove one.

Use it

run crisp          # common commands
run crisp --all    # every command

import { crisp } from "@boxd/run";

Common tools

Tool	What it does
`assign-conversation`	Assign a conversation to one operator or explicitly remove its current operator assignment.
`get-conversation`	Get one conversation’s status, assignment, inbox, visitor metadata, unread counts, and latest-message summary.
`get-people-profile`	Get one customer profile by its Crisp people ID or exact email address.
`list-conversation-messages`	Return a batch of messages from a conversation, optionally before, after, or around one millisecond timestamp.
`list-conversations`	List or search workspace conversations with support-focused filters, one page at a time.

All 12 tools

Tool	What it does
`assign-conversation`	Assign a conversation to one operator or explicitly remove its current operator assignment.
`get-conversation`	Get one conversation’s status, assignment, inbox, visitor metadata, unread counts, and latest-message summary.
`get-people-profile`	Get one customer profile by its Crisp people ID or exact email address.
`list-conversation-messages`	Return a batch of messages from a conversation, optionally before, after, or around one millisecond timestamp.
`list-conversations`	List or search workspace conversations with support-focused filters, one page at a time.
`list-inboxes`	List configured Crisp inboxes and their operator/team membership, one page at a time.
`list-operators`	List workspace operators and pending members with their IDs, roles, and current availability.
`list-people-profiles`	List or search customer profiles by text, creation date, and sort order, one page at a time.
`move-conversation-to-inbox`	Move a conversation to a specific Crisp inbox, or remove its inbox categorization when inbox_id is null.
`send-conversation-message`	Send a visitor-visible text reply to an existing Crisp conversation immediately; this external communication is irreversible.
`update-conversation-meta`	Update support-relevant visitor details, subject, segments, or custom data on a conversation without replacing unspecified fields.
`update-conversation-state`	Set a conversation to pending, unresolved, or resolved.

Open Crisp in the console →